Tel.+81-774-95-0101

Service Info

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Keihanna Plaza Hotel offers a variety of services
to make your stay as comfortable as possible.

Complimentary Breakfast Service for Our Guests

Complimentary breakfast for all overnight guests!

Our hotel offers a complimentary breakfast to all overnight guests.
Please feel free to start your day with a delicious meal at Blue Benjamin Café on the 1st floor.

[Complimentary Breakfast]
We offer a Japanese- and Western-style breakfast buffet with a menu that changes daily.
With both cold and hot foods available, please feel free to enjoy as much as you want.
Please note that breakfast may be served as a set meal depending on the situation.

[Breakfast Hours]
Hours: 6:45-9:30
No reservation required: You are welcome to come at any time during breakfast hours.

[Eating Area]
Window seating offers a relaxing view of the hotel’s crown jewel, the Guinness World Record-holding sundial.

[Request to Guests During Busy Times]
During times when there is a large number of guests, we ask for your cooperation in scheduling your eating time so that you can enjoy your meal at a leisurely pace.

[Important Notes]
Restaurant staff may manage customer seating during times when the breakfast eating area is crowded.
Please note that services are subject to change depending on the situation.
Our staff looks forward to providing you with a pleasant start to your morning.

Pick-up Service

Free pick-up and send-off services available!

(1) Evening pick-up (at Hosono Station or Shin-Hosono Station): 18:00-22:00
(2) Morning send-off (to Hosono Station, Shin-Hosono Station, or Gakken-Nara-Tomigaoka Station): 7:30-9:30
(3) Shuttle service to nearby businesses (up to 30 minutes one-way) 7:30-9:00 *Please consult with us regarding your destination.

[Reservation required]
Please make your reservation at the front desk by 19:00 on the day before.
Please note: If there are overlapping reservations, we may ask you to adjust the time or share the ride with others.

Important Notes *If there are a large number of reservations, we may ask you to change your reservation time, etc., or share your ride with other guests.
*Generally available within a 30-minute one-way drive from the hotel
*Separate fees apply when expressways are used. (Please pay any fees on the day.)
*Reservations for times outside of normal hours are subject to regular fees.
*Same-day reservations cannot be made.

Free Parking

Come and go as you please during your stay!

Guests may take their vehicles out and come back as many times as they like free of charge during their stay.
Please pick up your parking pass at the parking lot gate before receiving a service ticket at the front desk.

●There is a North Parking Lot on the north side of the hotel and a South Parking Lot on the south side.
●Flat parking lot: 100 spaces

*Please inquire at the front desk about parking lots for cargo vehicles (2 tons) or larger, as there is a separate parking lot.
*Parking for large-size buses is also available. As advance reservations are required, please contact us for more information.

Reception Services

Natural Hot Spring Bath Discount Tickets Sukkama Genji no Yu natural hot spring bath and sauna is just a short walk from the hotel. Discount tickets are available for purchase at the front desk.
⇒ See here for more information
Complimentary Amenities Men’s & women’s cosmetics products, shower caps, phone chargers, chopsticks, spoons, forks, umbrellas, irons, adhesive bandages, extension cords, conversion adapters, etc.
Please feel free to ask for whatever you may need.
Taxi Arrangements We can make arrangements for taxis for our guests.
*Please contact us as soon as possible if you have a specific time in mind, as taxi availability is subject to matters such as the time of day, weather conditions, and events being held at nearby facilities.
Laundry We offer laundry and dry cleaning services for your clothes during your stay.
Please put your clothes in the laundry bag provided in your room and bring it to the front desk with the accompanying slip.
Payment can be made either upon picking up your items in the evening or by the time of check-out.
Reception: 9:00-10:00
*Not available on Sundays and holidays

There is also a 24-hour coin-operated laundry facility in the open-air shopping mall nearby.
Shipping Courier shipping services are available at the front desk.
Cardboard boxes are also available for a fee.

[Sending Packages to the Hotel]
Please write the name of the person staying at the hotel (or the person who made the reservation) and the arrival date on the delivery slip and send it to the address below.
Mr./Ms. ○○ ○○ (staying on XX/YY)
c/o Keihanna Plaza Hotel Front Desk Reception
1-7 Hikaridai, Seika-cho, Soraku-gun, Kyoto 619-0237
Luggage Storage Luggage can be stored at the front desk before check-in and after check-out.
Copy & Fax Services Copy and fax services are available at the front desk.
Costs vary according to copy size and fax destination.

Hotel Facilities

Stay Info

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Check-in/Check-out Check-in: 14:00-midnight
Check-out: 11:00 AM

*In the interest of safety, the entrance to the hotel is locked between midnight and 6:00 (1:00-6:00 for the north entrance).
*Check-in and check-out times may vary depending on the stay plan.
*Additional fees are required for early check-in and late check-out. However, we may not be able to accept such requests depending on the accommodation situation on that day.
Regarding Smoking Please refrain from smoking in areas other than the designated smoking rooms.
There is a smoking area outside.
Cancellation Fees "Based on accommodation fees
Day of stay: 80% / Day before stay: 20% / Failure to arrive and no contact made: 100%"
*Groups are subject to separate rules.
Accepted Credit Cards VISA, JCB, Mastercard, American Express, Diner’s Club, UC, DC